Wightlink - reviewing our service

We’re dedicated to providing you with an excellent customer service, from booking with us right through to getting off the ferry on the other side of the Solent.

If you’ve travelled with us recently, we’d love to hear how we did so we can act on your feedback, whether it’s about things we’ve done well or things you think we can improve.

And if you’re thinking of choosing us, take a moment to read what other customers thought about our service via Feefo reviews, below.

We’ve teamed up with Feefo, an independent reviews platform, so verified Wightlink customers can share their immediate thoughts with us in the days after their ferry journey.

Feefo contact customers via email with feedback requests and these reviews are then shared below, as well as on our public Feefo page.

We also have TripAdvisor pages for each of our three routes, all listed at the bottom of this page.